Craftbit does not take responsibility for the trade of any Craftbit merchandise on the web store or in-game. Craftbit is not liable for any loss or fraud that occurs while trading.
If you get offered a rank from another player for some in-game items (or vice-versa) please be very aware that if the person making the purchase decides to buyback (refund) the purchase, the receiving party will be automatically banned by our webstore. To prevent this from happening we recommend users to not trade store purchases for in-game items. We can not offer support for banned players who are unable to provide any transaction details.
If you receive a webshop package without buying anything yourself report this to staff immediately.